Privacy Policy

Information We Collect

When you use our website or request services, we may collect the following information:

• Name, email address, phone number, and mailing address
• Property details and project information submitted through our assessment forms
• Payment information processed securely through Stripe (we do not store card numbers)
• Usage data such as pages visited, time on site, and referring URLs
• Device information including browser type, operating system, and IP address

How We Use Your Information

We use the information we collect for the following purposes:

• To provide estimates, schedule consultations, and deliver our services
• To process workbook purchases and deliver digital products
• To communicate with you about your project or inquiry
• To improve our website and services based on usage patterns
• To send occasional updates about our services (you can opt out at any time)

Payment Processing

All payment transactions are processed through Stripe, a PCI-compliant payment processor. We never store, process, or have access to your full credit card number. Stripe handles all sensitive payment data in accordance with industry security standards. For more information, review Stripe's privacy policy at stripe.com/privacy.

Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following cases:

• With service providers who help us operate our business (payment processing, email delivery)
• When required by law, regulation, or legal process
• To protect our rights, property, or safety, or that of our customers

Cookies and Tracking

Our website uses cookies to maintain your session, remember your preferences, and understand how visitors use our site. You can control cookie settings through your browser. Disabling cookies may limit some functionality of the website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission (SSL/TLS), secure server infrastructure, and limited access controls.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at [email protected] or call (864) 345-7795.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out to us: